Terms and Conditions
USA SUPP – TRADING GROUP LLC
8 The Green, Dover, DE, US

Products for Research and Laboratory Purposes Only

All products available on the website americansupplements.eu are sold exclusively for laboratory and research purposes. They are not intended for direct consumption. The manufacturer disclaims any responsibility for consequences arising from improper dosage, use under impaired health conditions, or in combination with alcohol, drugs, or narcotics. Purchasers must be over 18 years of age.

General Terms and Conditions

These General Terms and Conditions apply to transactions conducted on the online marketplace provided by USA SUPP – TRADING GROUP LLC (hereafter referred to as „Operator“). By using this platform, users agree to the terms and conditions outlined herein.

Definitions:

  • Operator: The online marketplace operator, USA SUPP – TRADING GROUP LLC, responsible for managing the platform, approving suppliers, and facilitating transactions between sellers and buyers.
  • Seller: Entities listed in the „Dealer List“ section, authorized to sell products on the platform.
  • User Account: A virtual account provided by the Operator for users to manage their activities on the platform.
  • Helpdesk: Support contact at info@americansupplements.eu.
  • Civil Code: Legal framework governing these terms under U.S. law.

Scope of Service

The Operator facilitates the exchange of information between sellers and buyers, including order processing, customer support, and logistical arrangements. However, the Operator is not the seller of goods listed on the platform but acts as an intermediary between buyers and sellers.

Ordering and Contract Conclusion

  1. Order Process:

    • Customers select products from the online catalog, add them to the shopping cart, and complete the order form.
    • By submitting the order form, customers confirm they have read and agreed to these terms.
    • Orders are binding upon submission, and users must ensure all data is accurate.

  2. Order Confirmation:

    • Upon receipt of an order, the Operator sends an acknowledgment email summarizing the details.
    • A purchase contract is concluded when the seller accepts the order and confirms it via email.

  3. Payment:

    • Accepted payment methods include:
      • Credit/Debit Cards (Mastercard, Visa, Amex)
      • Bank Transfers
      • Online Payment Platforms (e.g., Apple Pay, Google Pay)
    • Payments are processed in USD or other specified currencies.

Delivery and Shipping

  1. Delivery Terms:

    • Products are shipped from warehouses within 2 business days after payment confirmation.
    • Delivery times vary by location:
      • Within the U.S.: 2-5 business days
      • International: 5-14 business days

  2. Customs and Taxes:

    • Buyers are responsible for any customs duties or taxes applicable in their region.
    • Post-July 1, 2021, the platform ensures compliance with IOSS (Import One-Stop Shop) for VAT and customs duties.

Warranty and Returns

  1. Product Warranty:

    • Products are covered by statutory warranty laws.
    • Any discrepancies or damages must be reported within 14 days of receipt.

  2. Returns:

    • Customers must notify the Operator via email before returning any item.
    • Products must be returned in original packaging with all accessories.
    • Refunds are processed upon receipt and inspection of the returned items.

Liability

  1. The Operator is not liable for:

    • Improper use of products.
    • Damages arising from non-compliance with provided guidelines.
    • Issues related to product quality or performance.

  2. Liability for direct or indirect damages, including lost profits, is excluded unless caused by gross negligence or willful misconduct.

Privacy Policy

  1. Data Collection:

    • Personal data, such as name, email address, and payment details, are collected solely for order processing and compliance with legal requirements.

  2. Data Sharing:

    • Personal data may be shared with third parties involved in the fulfillment of orders but not beyond the scope of this agreement.

  3. Data Retention:

    • Data is retained as required by law or until the user requests its deletion.

Governing Law and Jurisdiction

  1. These terms and conditions are governed by the laws of the United States.
  2. Any disputes will be resolved in the courts located in Dover, Delaware, U.S.

Disclaimer

  1. All products are for research purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
  2. Customers should consult with a healthcare professional before using any product.
  3. The Operator assumes no liability for adverse effects or damages resulting from product misuse.

Copyright Notice: All content, trademarks, and proprietary information on this website are protected by copyright laws. Unauthorized use or reproduction is prohibited.